Platform

Qualified Lead to Signed Retainer. In Minutes.

The moment a lead qualifies, Retained.io converts — either through instant e-signature or by connecting them to a live agent by phone. No delays. No manual follow-up. Cases locked down before the lead can go anywhere else.

Every Minute Between Qualification and Signing Is a Minute You Could Lose the Case

The data is unambiguous: 78% of leads sign with the first firm to respond. Retained.io makes sure that's you.

Instant E-Signature

Qualified leads are immediately presented with your retainer agreement for electronic signature. No downloads, no printing, no friction. The entire signing experience is optimized for mobile — because that's where most leads are.

  • Legally binding e-signatures
  • Custom retainer agreements per practice area or tort
  • Mobile-first signing experience
  • Immediate confirmation and document delivery

Live Call Connect

For cases that benefit from a live conversation, Retained.io dials the lead's phone immediately after qualification — connecting them directly to your intake team or a live agent. The lead sees a branded page telling them to pick up.

  • Instant outbound call to qualified leads
  • Branded "answer the call" page for the lead
  • Direct transfer to your intake team or call center
  • Automatic retry if the first call is missed

See a live demo of the Call Connect experience from the lead's perspective.

The Conversion Workflow

From qualification to signed retainer — no human required.

1

Lead qualifies via your rules engine

Custom criteria per tort or practice area — applied instantly, no manual screening

2

E-signature presented or phone call initiated

You choose the conversion path per campaign — or let the lead choose

3

Retainer signed or live conversation started

Case locked down while the lead is at peak intent

✓

Client onboarded into portal

Documents, forms, and case info collected at the client's own pace

Stop Losing Cases to Slow Intake

See how instant conversion can transform your lead-to-retainer rate.