Everything You Need to Convert Leads Into Signed Cases

A complete intake automation platform built for law firms converting leads at scale.

1

Smart Intake Forms

Drop intelligent, embeddable forms onto any website in minutes. They adapt in real-time to each visitor, asking the right qualifying questions while loading instantly on our lightning-fast infrastructure.

  • Dynamic question logic adapts to each visitor's answers
  • Fully responsive and mobile-optimized
  • Custom branding to match your firm's identity
  • Sub-second load times on our optimized infrastructure
Intake Form Preview
YesNo
Continue →
IF diagnosis_date > 2018
AND state IN [CA, TX, FL, NY, IL...]
AND product_used = true
THEN → Proceed to E-Signature
ELSE → Show disqualification message
2

Customizable Rules Engine

Define your case criteria once. Our rules engine evaluates every lead instantly — qualifying, disqualifying, and routing in real-time without any manual screening.

  • Custom qualification criteria per campaign or tort
  • Instant approve/reject decisions — zero delay
  • Multi-tort support with separate rule sets
  • Route disqualified leads to alternative messaging or partners
3

Instant E-Signature Retainers

The moment a lead qualifies, they're presented with your retainer agreement for electronic signature. No downloads, no friction, no delay. Cases get signed within minutes of initial contact.

  • Legally binding electronic signatures
  • Custom retainer agreements per practice area
  • Mobile-friendly signing experience
  • Instant confirmation and document delivery
Qualified — Ready to Sign

Retainer Agreement

Smith & Associates, PLLC

Agreement Preview

Sign below to retain counsel:

Jane Doe
Sign & Submit Retainer
JD

Jane Doe

Case #MT-2024-4892

Active
Medical Records Uploaded ✓
Personal Information Complete ✓
Insurance Details In Progress
Physician Authorization Pending
4

Client Portal

After signing, clients access their personalized portal to complete additional forms, upload documents, and track their case progress. The guided process ensures thorough information collection without overwhelming clients.

  • Guided document upload and form completion
  • Real-time case status tracking
  • Secure, encrypted communication
  • Mobile-friendly interface for on-the-go access
5

Predictive Drip System

Not every lead signs on the first visit. Our intelligent drip campaigns re-engage incomplete signups with predictive timing and personalized messaging — maximizing completion rates without being intrusive.

  • Automated email and SMS follow-up sequences
  • Predictive send-time optimization
  • Personalized messaging based on lead data
  • Detailed conversion and engagement analytics

Email — 2 hours later

Reminder to complete your intake

Opened

SMS — 24 hours later

Quick reminder with direct link

Clicked

Retainer Signed

Client returned and completed signing

Today's Overview

Live

147

New Leads

89

Qualified

63

Signed

Conversion Rate 42.8%
Avg. Time to Sign 2m 14s
Drip Recovery Rate 18.3%
6

Dashboard & CRM

Watch signed cases flow in real-time. Track conversion rates, attribution, and pipeline health. Your staff gets tools to intervene when needed — complete control alongside full automation.

  • Real-time pipeline and case tracking
  • Lead source attribution and ROI analytics
  • Team management with role-based access
  • Lightweight CRM built for intake workflows
Multi-Campaign

Campaign Management

Running multiple torts or practice areas? Manage all your campaigns, forms, and intake funnels from a single dashboard.

Multi-Campaign Management

Run multiple mass torts and practice areas from one place — unified views, separate rule sets, and clear control for every campaign.

Unified Analytics

Track conversion rates and campaign performance across all firms. Track ROI on every campaign.

Custom Branding

Match your firm's look and feel with logos, colors, and domains so every touchpoint feels unmistakably yours.

Team Collaboration

Role-based permissions for partners, associates, intake staff, and marketing teams.

Campaign Optimization

A/B test forms and fine-tune conversion paths. Apply winning strategies across campaigns instantly.

Dedicated Support

Priority support and strategic guidance to maximize results and maximize conversion rates across your entire intake operation.

See Every Feature in Action

Request a personalized demo and discover how Retained.io's platform can transform your intake operation.